FAQ

FAQ

ENVIOS A COLOMBIA

Para envios a Colombia por favor comunicarse con Alliance logistics : +1 (305) 962-2523.

PROCESSING AND SHIPPING TIME

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability. The processing time of each order will be 10-15 days depending on the delivery address.

OUR MATERIALS

All Coolsitas jewelry is 18karat gold plated, meaning it was made to last and look/feel luxurious. But, as with any other gold plated items we recommend you do not shower/wash hands with your jewelry on, spray perfume or essentials oils before wearing, and take them off before a sweat session (gym, sauna, jacuzzi, etc...)

RETURNS

ALL SALES ARE FINAL SALE.

WE DO NOT ACCEPT RETURNS OR PROCESS REFUNDS.